Connecting Communities is a transport service provided by Suffolk County Council, designed to help people travel around the County who might not have access to a regular bus service.


FACTS is contracted by Coastal Accessible Transport Service (CATS) of Leiston, to provide the service in the Felixstowe area - linking up with other transport providers as necessary.

The service operates Mondays to Friday 9am to 5pm.

The Connecting Communities – Dial a Ride type service offered gives the opportunity for registered passengers to book a door to door service for a variety of journeys. Whether that be shopping, visiting the hairdressers, doctors, dentist, opticians, social visits or just getting out and about. You'll need to book - we suggest ideally two or three days in advance - by calling us on 01394 282857 or 270339.

Passengers need to be registered with us for this service. Get in touch and we can come out to visit you to register.